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When it comes to repairs, we at Mike's Camera try to make life easy for you. If you don't live nearby or don't have time to drop off the equipment, you can ship it to us. Or you can take your equipment to any Mike's Camera location and we'll take care of the rest. You'll find all the details below.
To ensure quick turn-around time on repairs and to make things more convenient for you, our repair shop is open seven days a week. We also are the only non-factory service center in the United States that offers a full one-year warranty on nonprofessional-use 35mm equipment.
Our skilled technicians can fix most equipment, old or new. We service point and shoots, SLRs and digital cameras, plus audio-visual equipment, LCD equipment and more. We can repairmost models--from the latest in technology to antique equipment--as long as parts are available for that model.
If you have questions about the reparability of your equipment, call us at (303) 443-1715 or e-mail us at repair@mikescamera.com
Before bringing us your equipment or sending it to us, please see our answers to frequently asked questions. Also, be sure to check out the terms and conditions of our limited warranty on repairs.
At Mike's Camera, we are proud to offer the following Factory Authorized Warranty Service:
Canon Photo • Daewoo • Delta • Display Devices • Federal/Voyager/American Bankers/Fingerhut • GE Service • Hitachi • I.D.S. (AIS) • JVC • JVC Guardian Service Plan • Kodak AV • Matsushita Customer Care Plan • Mitsubishi • N.E.W. (National Electronics Warranty) • Norman • N.W.C. (National Warranty Corp.) • Panasonic • Philips, Magnavox, Sylvania, Philco • Philips Priority Service Contracts • Philips/Magnavox/Service Advantage Extended Warranty • Polaroid Industrial • Repairmaster (a Warrantech product) • Service Plan/ESP/IDS/The Saver/Service Saver • Sanyo/Fisher (SFS Corp.) • SFS Certified Care Protection • Sharp • 3M • Toshiba • VAC Service Corp. • Warrantech Date of Purchase Plan
NEW SERVICE!
Mike's Camera performs quality in-house CCD Cleaning on the latest digital SLRs including D2X, D70, D100, D1, D1H, D1X, EOS D30, EOS D60, EOS 1D, EOS 1Ds, Finepix S1, Finepix S2. Most service is a 48 hour turnaround.
Only $65.00
*Please provide the AC Adapter with your camera drop off.
Frequently asked questions
Is there anything I can do to fix the equipment myself?
First, check the batteries or other power source. Make sure batteries aren't in up-side-down and that they are fresh. Then, make sure that the battery has not oxidized, creating a film between the battery and the contact. Use a pencil or ink eraser to clean the contact. Unless you are a trained technician, please don't try to take the equipment apart, because you could cause additional problems. Instead, give us a call.
If my equipment needs servicing, where do I drop it off?
At our repair shop: 2500 Pearl Street in Boulder. You may also drop off equipment at our two other locations including: Park Meadows at 9197-A East Westview Rd. or in the Belcaro Shopping Center at 759 S. Colorado Blvd.
If I'm going to ship my equipment, how should I pack it?
Use a minimum of four inches of packing material around the product. Do not use the original shipping container.
Should I include anything with the equipment?
Yes, be sure to enclose a brief note explaining your problems or concerns, along with a daytime telephone number and e-mail address, if available. Please include a check or money order for $35 made out to Mike's Camera to cover our $35 prepaid repair estimate fee. We will not complete a repair estimate on video equipment until receipt of the $35 fee.
Does it matter how I mail the package?
Yes, be sure to use an insured mail service, such as UPS.
Where should I ship it?
To our repair shop at 2500 Pearl Street in Boulder, 80302
What happens after I ship you my equipment?
We will take a look at the equipment, then call you or e-mail you with a repair estimate. We must get your approval before we do any repairs. Once we get approval, we will do the the repairs. Then, we'll call or e-mail you and tell you the total cost of the repair.
How do I pay for the repair?
You can pay by credit card, check or money order.
How will I get my equipment back?
You can either pick it up from our repair shop, or you can arrange to pick it up at one of our other locations. Or, we can ship it to you. If you choose to have it shipped, return shipping will be added to your repair bill. Equipment will be returned to you once payment is received.
Limited Warranty Terms and Conditions
Mike's Camera, Inc., provides precision maintenance and service to photographic, video and audiovisual equipment, and warrants that workmanship shall be free from defects for one (1) year, and parts guaranteed for thirty (30) days. Only parts and labor used in the original service are warranted. Video decks, recorders, camcorders and digital equipment repair service shall be free from defects for ninety (90) days, and their parts guaranteed for thirty (30) days. This limited warranty covers the services performed only, and does not cover losses or damages occurred as a result of abuse, mishandling, neglect or failure to follow operating instructions. Leaking batteries, sand damage, moisture, water or other liquid spills void the existing warranty. Service by any person other than an authorized Mike's Camera, Inc., technician, tampering, or modifications made to equipment also cancels warranty. Other agents that would void this warranty include, but are not limited to, shipping and handling damages, accidents, exposure to extreme temperatures, improper electrical power, or acts of God. Equipment and products that are used under commercial applications including, but not limited to, hotels, schools, hospitals, rental firms, military operations, and any other governmental or industrial application are covered under a thirty day (30-day) parts and labor warranty. Equipment that has serial numbers removed, altered, defaced, or rendered illegible is not covered by the Mike's Camera, Inc., limited warranty. Mike's Camera, Inc., shall not be held liable for any loss of film, video tape, image, projection bulbs, or for expenses, inconveniences, or any other consequential damage caused by the failure of any equipment repaired. Our sole obligation is repair of the equipment. Should repair of the equipment under warranty prove uneconomical, or parts no longer be available, Mike's Camera, Inc., will refund the original repair costs. This warranty is valid within the United States of America only. To obtain service under this warranty, please return the equipment freight prepaid and insured to Mike's Camera, Inc., along with receipt of the original repair. Mike's Camera, Inc., will pay the return freight charges back to you via ground carrier within the continental United States. Any air freight or expedited carrier shipping request will be billed accordingly.
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